Q & A

Where can I learn more information about your Company?

Right here.

Better World Books is a B Corporation. What is a B Corporation?

B Corporations are a new kind of Company which use the power of business to solve social and environmental problems.

B Corporations:

  • Meet higher standards of social and environmental performance
  • Expand corporate responsibility to include consideration of the interests of employees, the environment and the community
  • Amplify the voice for a diverse marketplace through the power of the unifying B Corporation brand

To become a B Corporation, we answered a rigorous 200 point questionnaire audited by a third party, and changed our corporate by-laws to require balancing our benefit among all stakeholders (community, environment, employees, etc.), not just maximizing profit for shareholders. You can see our public profile here.

What are the dimensions of the Drop Box?

A Drop Box measures approximately 4′ x 5′ x 5′ (l x w x h).

Tell me more about the Drop Box.

Each Drop Box holds approximately 800 books. Patrons can alert us when a Drop Box is full by text, email or phone.

Drop Box full?  Who services the Drop Box?

The Better World Books Support Team regularly services the Drop Boxes. For additional service, customers and partners may contact us. We’ll schedule the pickup immediately and dispatch a driver within 1 business day. Please pass along the unit number.

Contact Information:

For locations in the United States
Email: [email protected]
Text: text the unit number to 30364
Twitter: @BWBooks
Facebook: facebook.com/betterworldbooks

For locations in the United Kingdom

Phone: 01383 841 437
Email: [email protected]
Twitter: @BWBooks
Facebook: facebook.com/betterworldbooks

What happens once the books are collected by Better World Books?

All books are transported to a local distribution center operated by Better World Books. Our goal is to extend the life-cycle of the book through reuse.  Books in good condition are listed for sale online on marketplaces such as BetterWorldBooks.com or donated to literacy partners.  Books that cannot be sold or donated are recycled and converted in to pulp for new products such as brown tissue, cardboard, or even new book covers. We never send books to landfills.

Why is your Company a For-Profit instead of a Non-Profit?

At times, people wonder about the for-profit nature of our social enterprise. It is understandable that people question the motives of for-profit corporations when many mainstream corporations have failed society so dramatically in recent years. In our case, we simply view it as the most effective model for spreading global literacy. It enables us to accept investment, to attract top talent through offering stock options, and to operate free of the funding cycles and restrictive grants most non-profits face – all of which enable us to grow the business and therefore grow our positive social impact more quickly.

Do you obtain permission to place your Drop Box on private property?

Yes.  Before we place a Drop Box, we obtain permission from the property manager and/or the property owner.  In many cases, we may pay a monthly rent to the property owner or a small percentage of net sales for such placement.

Are you able to provide liability insurance for locations in the United States?

For partners with multiple locations, we will add your business to our general liability policy and issue a Certificate of Insurance.

I understand that each Drop Box benefits a literacy partner.

Correct.  Each Drop Box supports the non-profit literacy partner(s) indicated on the Drop Box. Non-profit literacy partners include Books for Africa, Room to Read, National Center for Families Learning and local libraries among others.

Is my book donation tax-deductible in the United States?

Better World Books is a for-profit social enterprise.  Unfortunately, book donations are not tax-deductible.

Where can I find one of your Drop Boxes?

Check out this page for a list of Drop Boxes in your area.

We are interested in hosting a Drop Box.

We are looking to place Drop Boxes at nationally recognized big box retailers, grocery-anchored shopping malls, and public libraries.

Will we have to sign a contract?

For all placements, we require your business to electronically sign a simple license agreement.  The license agreement governs the terms and conditions of the service.

What type of materials do you accept?

We accept all books in readable condition, DVDs, Blu-Rays and video games. To learn more about our general acceptance guidelines click here.

I love using your book donation Drop Boxes.  How can I help Better World Books?

Please encourage your family, friends and co-workers to use the book donation Drop Box, then shop BetterWorldBooks.com for all your used and new book purchases.  Be sure to “Like” us on Facebook, follow us on Twitter, or check out our Blog.